Privacy Policy

1. Introduction

SafelyNotify ("we," "our," or "us") is committed to protecting the privacy of students, staff, and educational institutions. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our anonymous incident reporting platform designed specifically for educational institutions.

We are fully committed to compliance with the Family Educational Rights and Privacy Act (FERPA), General Data Protection Regulation (GDPR), and other applicable privacy regulations.

2. Information We Collect

2.1 Anonymous Reports

Our platform is designed with anonymity as a core principle. When students submit incident reports:

• No personally identifiable information (PII) is collected by default
• No login credentials, IP addresses, or tracking cookies are used for report submission
• Students may voluntarily provide contact information if they wish to receive follow-up
• Report content includes incident details, location, time, and any uploaded media

2.2 Administrative Information

For institutional administrators, we collect:

• Account credentials (email, encrypted password)
• Institution information (name, address, contact details)
• Staff member details for incident routing purposes
• Usage analytics and system logs for security and improvement

2.3 Technical Information

• Device and browser information for compatibility
• General location data for incident routing (not linked to individuals)
• System performance and error logs

3. How We Use Information

We use collected information solely for the following purposes:

• Processing and routing incident reports to appropriate staff members
• Providing AI-powered categorization and priority assessment
• Generating anonymized analytics and safety insights for institutions
• Ensuring platform security and preventing misuse
• Improving our services and user experience
• Complying with legal obligations and safety requirements

4. FERPA Compliance

SafelyNotify is designed to be FERPA-compliant and serves as a school official with legitimate educational interests:

• We process information only as directed by educational institutions
• All staff undergo FERPA training and sign confidentiality agreements
• We do not redisclose student information without proper authorization
• Institutions maintain direct control over their data and can request deletion
• Our platform includes audit logs for compliance monitoring

5. Data Security

We implement industry-standard security measures:

• End-to-end encryption for all data transmission
• AES-256 encryption for data at rest
• Multi-factor authentication for administrative accounts
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Secure cloud infrastructure with Microsoft Azure

6. Data Sharing and Disclosure

We do not sell, trade, or rent personal information. We may disclose information only in these limited circumstances:

• To authorized school officials within the contracting institution
• When required by law or valid legal process
• To prevent imminent physical harm or ensure student safety
• To trusted service providers under strict confidentiality agreements

7. Data Retention

• Incident reports are retained for the duration specified by the educational institution
• Administrative data is kept for the length of the service agreement
• System logs are retained for security purposes for up to 2 years
• Institutions can request data deletion upon termination of services

8. Your Rights

Educational institutions and individuals have the right to:

• Access and review data collected about their institution
• Request correction of inaccurate information
• Request deletion of data (subject to legal and safety requirements)
• Receive data in a portable format
• File complaints with relevant supervisory authorities

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify institutional administrators of material changes via email and post updates on our website.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: